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Real Emergency calls

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‘Real Emergency Calls’ takes a look inside an emergency service centre which responds to hundreds of calls for help each day. The operators coordinate police, paramedics and firefighters with priority code systems and electronic locator maps enabling them to reach victims as quickly as possible. These powerful human dramas have been captured using actual recordings revealing the heroism of the people that answer the phones and the courage of those in need. Video footage combined with interviews present these compelling stories exactly as they were experienced.